Phoned Pestology in desperation as it sounded like we had rats above us when we were in the kitchen. I was offered an appointment within days and was very impressed with the thorough assessment and equipment. The guy who carried out our survey was polite, knowledgeable and explained absolutely everything to me in a way that I could follow! We opted for rat proofing internally, externally and had a one way flow valve installed in a drainpipe outside. The work was completed within 2 days and is exceptionally professional as were both workmen. I highly recommend this company. We have not heard anything for a couple of weeks now but know that if we do, Pestology will be on hand. So glad I went with them based on the reviews here!