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Look no further than Pestology
I’ve never been compelled in my life to write a review, however, Pestology have changed all that. If like us you have the awful sound of rats in your roof or walls, then call Pestology and nobody else. Polite, professional and understanding of how drains are constructed, how rats behave and how to fix the problem. Gulliver and team are quite frankly the best in the business, no bait, no nonsense, just old fashioned good customer service from start to finish.
Solved our rodent problem
Pestology were very helpful and solved our rodent issue. We had used another company but unfortunately they had been unable to find the source of the infestation. It’s fair to say that Pestology aren’t the cheapest, but you get what you pay for. Very efficient and good comms throughout. Definitely recommend them.
These are the third company we’ve had out but the first to work out the problem. They knew exactly what to look for and worked out a solution. Kris was excellent and explained everything. The camera they used was spot on. They are not cheap but you get what you pay for and if you want the problem fixed I highly recommend them.
Rats in our ceiling - resolved AT LAST
I cannot recommend Pestology enough, they really are the best in the market and you shouldn’t hesitate to get in contact if you are experiencing issues. We’d been experiencing problems for the best part of 3 years, in our the ceiling of our kitchen extension. We’d called out pest control services, but these guys really don’t do anything. Baiting, but not getting to the root of the issue. Lockdown meant that we were spending more time at home, and the scratching, scurrying and smells in our ceiling were really getting us down, coupled with a power outage and the rats having chewed through our electrics in the ceiling we knew we had to do something. Then I came across pestology and couldn’t me more thankful I did. They got to the root of the issue, which was in the drains, with old pipe work left unblocked from when our extension was done, locating their access into the house. The work wasn’t cheap, but it was 100% the best money we have ever spent and I would spend it 10 times over for the peace it’s now given us. Pestology really know what they are doing, understand how rats and drainage systems work. We are now 5 months rat free, and couldn’t be happier. It’s also worth mentioning how great the team are, talking you through everything as they go. Highly recommended. Thank you!!!!
Scratching Issue resolved
We were troubled by scratching for years in our extension cavity’s. then we got in touch with Pestology last Jan and they done the suggested work and we have had no issues since.Workman brilliant.
I don’t normally write feedback, but decided this company deserve the effort.
We had had problems with rats under the floorboards of our house for several years, with previous companies we employed happy to simply put poison down, leaving us to deal with dead rats rotting away in inaccessible places. We then had to deal with hordes of huge flies throughout the house. It was truly disgusting.
I only wish we’d called these guys in at the beginning as we’d have saved a lot of time and money. They aren’t the cheapest, but they know their stuff, they quickly assessed the situation and looked at preventing future rodent entry rather than simply putting down poison like the others we called.
They were happy to come out again when we had concerns, and honoured the guarantee they give. Recommend them wholeheartedly
External Rodent Profing
Lucas was extremely helpful and professional. He took great care to explain everything and the work was finished to a high standard. 100% satisfied.
Great service, prompt and professional service
Great service, on time, professional and solved the problem
Excellent job - quick and tidy!
I had already called a local firm to see if they could help with an ongoing rat problem, but aside from poison they said there was nothing else that could be done. I contacted Pestology for a survey – they identified the issues and carried out the recommended work less than two weeks later. The guys who did the survey / work were excellent – they left everything very tidy. So far so good – no dreaded scratching and gnawing sounds under my floorboards. Thanks Pestology!
Had an issue with rats accessing my extension ceiling which I had numerous professionals in to deal with. Two visits – first to identify the problem and second to instigate solutions have been effective. Both workmen were brilliant and made sure you understood what they had identified and what needed to be completed. Could not recommend them enough!
Fantastic!! Knowledgable and reassuring
I’ve had a problem with rats getting under my floor and have tried loads and loads of pest controllers, drain traps, poison etc, all to no avail, as soon as Pestology came in they immediately put my mind at ease that they would be able to solve my problem, the work was done efficiently, they were very clean and tidy but the thing that impressed me the most was the knowledge they have. They know everything there is to know about the pesky rodents, how they get in, where they are going to what they are looking for etc
I’m very happy with the work they have done for me and would highly recommend
The only people we met who solved the cause of our rat problem using hi tech camera surveys of the drains
Absolutely brilliant at what they do! We had a persistent rat problem for the last few years which local companies could not sort. Gulliver did a site visit and gave a really clear indication of what the problem was. Using colour cameras in our drains he clearly isolated the break in our drains where the rats were entering beneath our property. What a relief! Rat valves were installed and have kept the rats out for the last month. Book Pestology now – they will get to the source of the problem straight away!
Fantastic service - we are finally rat free!
After 15+ years of dealing with numerous problems because of a bad rat infestation in the foundations of our house, we called Pestology for a survey. The man was extremely knowledgeable and immediately identified the root of the problem – the rats were entering through the sewer pipes. Within 3 days the rat-proofing was completed and after a few days we could no longer hear rats gnawing under our floorboards. Even better, the awful rodent smell had gone. Although Pestology may not be the cheapest company, they are the best. It is worth every penny to finally get rid of the rodents. Over the years we have wasted money on pest-control companies who have not had a clue and simply put poison down. The rats would eat the poison and die under the floorboards. For the next few weeks the smell of a decaying rat almost made us leave home! We cannot recommend Pestology highly enough – if you want a rat problem dealt with, properly, they are the only company you should contact.
What an incredibly organised workforce. I had a major sewage/rat problem which they thoroughly and expertly resolved – identifying and repairing all damage to pipes and sealing off the house so no more problem. Can’t recommend enough. Thank you
RATS in my walls and loft
I’ve waited nearly a year to post this review as I couldn’t believe that after over 2 years of living with Rats in our walls and loft, spending out over £1000 to another local pest control and drain company that any company could FINALLY get rid of our Rats but PESTOLOGY did ….
PESTOLOGY you are Amazing I have no words to Thank you enough, after over 2 years of hell we finally have our house back ..
Here’s my story ..
Our nightmare began in 2017 when one night we could hear scratching on the ceiling above our bedroom, after a few looks up in the loft my husband saw two large Rats running around!! We looked online and called a local Pest control firm out I had to pay £380 over the phone and was told that covered us until they got rid of our problem !! ..They came they looked in the loft laid two traps told me it was squirrels even though my husband had actually seen the rats !! and left. The problem continued but now we could also hear the rats in the downstairs walls climbing up to the loft we called them back again all they did was lay more poison in the loft after finally admitting it was rats ad not squirrels. Again the problem continued so I called them back a 3rd time was told this would be the last visit and I’d need a Drain survey !! More money another well known local company came out did the survey and we were told nothing was wrong with our drains!!.. That was it unless I paid more money but they had no answers as to how the rats were getting in … So we purchased our own poison our own traps put wire mesh over our soil stacks in the loft lived with the smell in the walls when one died and then the flies that followed until we couldn’t take it anymore..
I trawled the internet for months for people who had the same problem trying to find a solution and I finally came across someone that had used PESTOLOGY for the same problem as us so we called them. From the start we received a very professional service they took the time to listen to our problem they then sent a surveyor to survey the area and to put cameras in our drains.. I then received an extremely detailed report which fully explained what would need be done and the cost involved and photos of their findings … So there it was infront of my eyes a crack in one of the drains with a gap just large enough for them to squeeze through and enter the cavity in the walls.. They arranged for their team to come and insert Rat Blockers in the drains and proof the inside of our house ready for when the Rats needed to ‘Get out’… Normally this is carried out in two separate visits but we wanted it done the same day. Nothing was to much trouble for them they arranged a same day visit and answered all our worries and questions..
Their team arrived and I cannot praise these two guys enough they totally respected our property the proofing indoors was very thorough they were clean and tidy always letting us know what was happening and spending the time to talk to us and explain things.They were there the whole day proofing both inside and out and inserting the drain blockers. The house was left as they had found it. So that was it it was then just a matter of sitting and waiting.Weeks passed NO Scratching in the walls…NO running around in the loft NO Rats getting into the house the only thing we had was a horrific smell in one area of our living room which lasted weeks which we presume is the ones that were nesting under the property. 12 months has now passed and finally we are Rat free thanks to PESTOLOGY.. I literally cannot thank this company enough you are AMAZING !!
These guys are simply outstanding
Pestology claim that there is no problem that they can’t solve when it comes to pest infestation. I believe that this is true.
Having had rodents in the loft and wall cavities, like many others I went the route of purchasing traps etc from the diy store, then calling in the local authority, then other local firms, all to no long term effect.
I could have saved us 18 months of stress by going direct to Pestology. They understand rodent behavior and how to use it in order to exclude them from your premises.
They set out an incremental plan so that you only pay for what’s needed. It isn’t a cheap fix, but it is a fix and having witnessed what was done including some extensive groundworks around an extension, I have to tell you, it was worth it.
Use Pestology, you will not be sorry
More than just a short term fix
These guys don’t put down poison and wait to be recalled when the next generation of rodent moves back in. In doing so they avoid the possibility of secondary poisoning.
That’s what they don’t do. What they can achieve though is a long term solution, particularly if the infestation is showing sign of being indoors.
I can’t recommend them highly enough if you are suffering the stress of having unwanted visitors.
Thorough and Professional
Pestology were recommended to me by a local company that said they could not deal with rats in my dry lined walls. This was a recurring problem that was previously dealt with by another firm by opening the dry-lined walls and inserting poison – a solution that was fairly short lived and which the company in question wouldn’t return to sort out! Pestology’s survey was thorough as was their approach to the eradication – to deal with all sources of entry without deploying poison. This meant extensive drain works and sealing all potential entries into my house. Works were completed on 13th November 2020 – but after 4 weeks I could still hear rats. Pestology returned at the earliest opportunity after the New Year – and identified further works which were completed on 17th January 2021. and it now seems that this has finally sorted the problem – and we no sounds of scurrying rats for the first time. In the nicest way – I hope this will be the last contact I have to have with Pestology – but they have said if anything does develop to let them know. Good to know that they can be relied upon to stand by their work!
We have had Lukus/Łukasz (not sure on his surname) out today and he done an outstanding job!! His work should be highly appreciated and praised!! Very happy with the information and service that he provided us with today!! He has completely rat proofed the house! If ever we have problems again, I’d like this guy to come back!
I had rats in my extension loft for 6-7 years. I tried everything to stop them. Stop all holes. Seal them. Stop all entrance routes. Would work temporarily and then they’d run rampant again.
During this time I’ve had 2 dead rats in that roof. The rancid smell is something you’ll never forget.
Called pestology. They examine the exterior and then did a drain survey. They spotted a couple of issues but advised on a one way flap that stops entry into my property through the neighbours drains. After spending hundreds of £ on fixes. I was at the end of my tether and considered selling my house.
I bit the bullet and tried one last roll of the dice and got it installed.
2 1/2 years on not a peep. No rat urine smell. No late night scratching. No sounds of rats moving in the roof space. No more chewed electrical cables! I’m free!! Well worth it and they know what they’re doing.
Very professional service
Great service from pestology to deal with rats in loft and wall cavities – a problem that has been going on for a couple of years. These guys are extremely thorough and focus on dealing with the root cause of the problem (i.e. stopping the rats getting in the first place). The initial survey was very thorough, and any questions dealt with patiently and efficiently. House has been thoroughly rat-proofed and so far no further problems. Pestology really know their stuff – if you have a rat problem, don’t bother with anyone else.
Outstanding in every way!
Having had an ongoing rat problem in a three storey town house on and off for a few years, we contacted Pestology to finally put an end to it once and for all.
Gulliver arrived bang on time with his survey kit, and spent a good couple of hours sending his cameras into crevices, down drains etc and the results of his detailed survey were very encouraging.
It turns out that “Our” rats were getting into a damaged drain two houses down, climbing up into that house’s loft, then making their way across inside the roof and into our loft.
This tied up exactly with where we were hearing the noises!
A plan of action was agreed, and on the day we were relieved to see the comforting site of Dariusz in his Pestology van pulling up into the drive.
The plan was to strip all the contaminated insulation, then to thoroughly rat-proof the entire loft space to prevent anything further getting in from the other houses.
I must say, Dariusz came in, cracked on and worked like an absolute Trojan! Really nice guy too.
Even though the job took longer than anticipated, Pestology honoured the quoted price and at the end you wouldn’t even know they’d been. Dariusz cleaned up every last wisp of insulation and left the place exactly as he found it. Apart from the fact that we now have no more rats and a lovely clean and sealed loft!
If, like me, you’ve tried various local pest controllers over the years, save yourself the time and money and just go straight to Pestology.
What I’ve probably spent on local ratcatchers to solve the problem short-term on and off would have more than paid for the services of these guys. I wish I’d come here first! Do it right and do it once.
Don’t waste your time and money with anyone else. If you’re within 100 miles of London and you have a pest problem, Pestology are the only guys I would call.
Thank you once again Gulliver, Luke and especially Dariusz!
Had a recurring problem with loft rats for the last 2 years. Two local firms were only interested in charging hundreds of pounds for putting poison down, and after 3 visits they were gone. When told the rats had returned, both local companies declined further visits. Pestology were completely different. Not only did Pestology ratproof the whole house, but their CCTV investigation revealed the point at which the rat was entering. Thoroughly professional, not cheap – but the best is never cheap! If you want to be rid of the problem, these are the people to call.
Ring Pestology first!
Pestology saved my life. After hearing scratching in my loft and walls I tried several local pest control companies and a roofer who just waisted my time, money and made the problem worse. I had a fly infestation in my home because they kept putting loads of bait down, none of it controlled.
Then I came across Pestology who took control of the problem. There isn’t anything Gulliver doesn’t know about rodents and how they work. His staff are professional and they care, which is what you want if you are unlucky enough to have such a horrible problem. Don’t bother with the council, they don’t help anymore and Thames water are horrendous, they don’t care either. I can honestly say I don’t know what I would have done without Pestology. They tackle the drains, which is where rats come from.
The solution to your rat problem.
After discovering we had rats under our floorboards and having used Rentokil who are only interested in laying bait which meant we were killing the rats and they were trapped under the floor and stank the house out – I did some on-line research and stumbled upon Pestology. I cant thank them enough as the work was carried out in Jan 2019 and fingers crossed we are still rat-free. Don’t hesitate to use them as they take the time to find where the rats are coming in from and then spent a full day rat-proofing our house. There was a potential breach in the sewer pipe and also they were coming in via the hose of my tumble drier! Can’t recommend these guys enough!
Phoned Pestology in desperation as it sounded like we had rats above us when we were in the kitchen. I was offered an appointment within days and was very impressed with the thorough assessment and equipment. The guy who carried out our survey was polite, knowledgeable and explained absolutely everything to me in a way that I could follow! We opted for rat proofing internally, externally and had a one way flow valve installed in a drainpipe outside. The work was completed within 2 days and is exceptionally professional as were both workmen. I highly recommend this company. We have not heard anything for a couple of weeks now but know that if we do, Pestology will be on hand. So glad I went with them based on the reviews here!
Rats in property and loft
My elderly neighbour had rats in her loft some 18 months ago and used the council and a well known pest control company to sort out the problem but they came back to loft and cavity walls loads of them she was frantic. She found Pestology on google and they came and carried out a full camera survey on her property and looked at my sewer pipe as well as we share a sewer outlet drain. I had a rat valve fitted she had move work than this undertaken within a week of the survey. The quality of the work was excellent really value for money very tidy work the staff are amazing great service no pressurised sales very professional assessment fully explained guys onsite very helpful and no more rats for my neighbour or me. Thank you guys great job.
On going rat problem
We’ve had rats nesting under our houses on and off for 10 years. They do enter the houses at times through piping gaps. We’ve tried various pest controllers and the local councils, they bate, they die and we have to put up with the smell for weeks. We had our drains inspected but not once did any of the ‘experts’ mention putting in a one way flow valve. We have had this valve fitted and had the house rat-proofed so hopefully this problem will be gone. The initial response from management was timely and to the point and the workman were extremely tidy. The one year’s guarantee is a comfort too.
I have been very impressed with the quality of both the written report and the work carried out by Pestology staff. All the work was done promptly and with no mess and although time will tell if the rats have gone for good, I have absolute confidence in Pestology’s methods.
We had rats in the cavities of our walls. I I requested a quote and right from the start the service and explanations was very professional. The survey was thorough and resultant quote detailed with proper photos and explanations. I dealt with Guliver and Luke in the office and they answered all my questions patiently. Greg and Kristian completed the job and extremely friendly and professional. The care and diligence in working in your house was of a very high standard. It has now been 7 days and we have not heard anything again. I can really recommend Pestology! One of the most professional outfits i have dealt with and highly recommend them. (No poison was used)
We had a ongoing rodent problem, we done the usual got drains inspected and local pest control in. But we were still getting rodents entering our property. We saw pestology website and I sent an email and had a quick response back from Gulliver and a survey was booked. The survey showed a hole in a shared sewage pipe. So after weeks arguing my case with southern water the repair was done. But we still had rodents! At my wits end we contacted pestology to rat proof our property inside and out. A quick response and the pestology guys completed the work and showed us where the rats were coming in. Living on the Isle of Wight we were relieved that pestology were able to visit us as many companies would not. We cant thank them enough and we would highly recommend them….if anyone has a rodent problem one call pestology… it’s really worth it, as having rats has been the worst experience I have ever encountered.
Thank you pestology
This time last year was hell with scratching sounds in walls which were increasing. One company put poison down and the smell of decaying rats which we could not access as in walls was disgusting. A few weeks later the noises returned. I had been in tears to so many companies who were unable to help. Pestology came and identified a potential problem with our drains. It was not cheap but worth every penny to have been noise free for the last six months. If you are reading this review, you have my sympathy as I know how upsetting a rodent problem is. I would wholeheartedly recommend this professional and expert company.
The best service ever for pest control
I have a pretty large home and recently we were experiencing a horrible in flux of rodents, mice. Being totally terrified of them, over a course of a few months, I engaged 3 different pest control companies. Not one of them were able to solution the problem, as all they did was place poison in critical positions in my property. As the problem persisted, I researched some more and came across pestology. All I can say is if you have a rodent problem they are the company to engage. Pestology came in and went straight to the source. In my case as the problem was mice, pestology carefully, strategically and professionally, found every point of entrance into my home. They then reinforced these points with their special wire, and in some cases around the property, re plastered the areas. They took 5 days to totally clear, permanently remove the rodent problem. We have completely got rid of the problem, courtesy of pestology. They are a professional team who have expert knowledge of these rodents. I could not be happier they are the best in the business. Thank you Pestology for giving me my home back. In addition, I was handed a detailed report of the work that was carried out!
Money well spent
Our first night in a new build cottage was disturbed by scratching and shuffling. Thinking it was a bird we did nothing for a couple of days. We then got a local company in who baited. We waited the four week cycle only to find the activity increased. We started surfing the internet and asked Pestology for a survey. This was carried out very quickly by Gulliver, the company owner, who confirmed a dislodged rest bend. He advised repair of the dislodged rest bend, external proofing and internal proofing to both semi detached properties. We had no hesitation in securing their services and a team of engineers arrived within days, all very knowledgeable, polite and professional. To completely cure the situation, Pestology returned and did further work at no extra cost to us. I cannot begin to imagine what life would have been like if Pestology hadn’t acted so quickly to remedy the situation. Their constant support also helped to make it bearable. Eleven weeks after moving into our house we are finally able to start enjoying living here. We wasted four weeks at the beginning of this ordeal. I would recommend anyone with a rat problem not to delay calling Pestology.
Long term rat problem
What a great company. Highly recommend. Speedy, thorough, go out of their way, polite, Gulliver always kept us updated, plans of drains drawn, highly skilled operatives, go above and beyond, send Gulliver the order and they just get on with it, and within days you’ll receive a full informative report. Fabulous trustworthy, reliable company, specially for long term problems.
Thank you ?
Ongoing rat problem resolved
Had rats in the flat roof space of my property, the only thing that wiped them out was poison until now. Having done some research into the problem i found Pestology ltd. Gulliver(director) spent 1.5 days diligently mapping adjacent sewers & assessing where gulleys would have been located in the past. From that point all adjacent sewers were valved. It’s been a month and we’ve not heard a thing. Can’t thank Gulliver and his team enough.
Very professional, very impressive. Had another company first and they were useless. Pestology is the real deal. Very happy.
Very friendly and efficient service, they got to the root (or drain) of the problem.
Visit of a (?) rat
Quick, professional, thorough and effective
Rats in loft.
Had rats in my loft intermittently over the last few years. Had drains examined by camera but nothing found. Came across Pestology so called them in. I was most impressed with the expertise shown and the technology used to examine my drains.
A one way valve has been fitted which should cure the problem. I highly recommend this firm. Have put in two trail cameras in the loft to monitor things.
We were at our wits end, having tried all the usual suspects, Rentokil, the council, Thames water and others and wasted our money, when we stumbled upon the Pestology website. It sounded really good so we gave them a call. They were brilliant, we can honestly say they never give up, coming back several times until they find the solution. Gulliver and the team were very efficient, quick to reply to messages and emails, always turning up on time. We have no hesitation in recommending them. What they say on their website is all true and we can’t thank them enough
No more rats!
We had tried a lot of different ways of getting rid of the rats we could hear scratching away in our ceiling: the council, pest control, Thames Water. No one did anything to help solve the underlying problem of how the rats were getting in. As soon as we spoke to Pestology we knew they were the people we needed. Everyone from the company was professional; the customer service was excellent and, obviously, best of all, they got rid of the rats. Thanks guys!
Rats under floorboards
Having had this problem for a number of years, dealing with several pest control companies, the council and Thames Water, Pestology have (hopefully) solved are problem. They are the only company we have worked with who genuinely focus on finding the point of entry and sealing it (no easy task in our case), whereas others seem to go for the ‘poison and trap’ approach. They have experienced staff using excellent technology – and their communications are good. No hesitation whatsoever in recommending them.
Infestation under floorboards
Pestology is a very professional and impressive company. Initial indications are that their system has worked, and it certainly looks like they have solved our problem. Their Comms are excellent too.
Rats in our new build house
If you have a rat problem – definitely get Pestology in, they will solve it for you.
We moved into a new build house and one year later we had rats in our kitchen!
Tried the usual pest control companies, including Rentokil, who couldn’t manage the problem and kept advising Poison, which we knew, wouldn’t solve the problem permanently. We had 5 drain surveys and although a redundant drain and uncapped drains were found, they weren’t the cause of the problem! We were at our wits end and after a lot of searching on Google; we came across Pestology and so glad we did. Gulliver answered my enquiry very promptly and within a few days they organised a drain and house survey to be carried out. They travelled to Cheltenham to carry out our survey and work was carried out over another two days. However, unfortunately this didn’t solve the issue and Gulliver then came back to further investigate, travelling back and forth from London on a number of occasions to get to the bottom of the problem. We had an unusual drainage system as we were by a stream and our land drainage system was connected to three other houses but Gulliver and his team were able to work it out and diagnose the problem and put in the necessary 2 way rat valves to stop the rats entering our subfloors from the stream. We are really hopeful that this will be the end of the scratching and scurrying around in our kitchen walls and ceiling that we have had to put up with for the past year and a half. The team at Pestology were great. They answered our email enquires very promptly, explaining their course of action, sending updates and photos after each visit and reassuring us along the way. It’s early days but we’re very hopeful. Definitely recommend this company to anyone who has a rat problem. Don’t waste your money on anyone else.
Se 14 Rate infestation under floorboards
So impressed with Pestology. Having gone through assorted companies with hopeless results (traps laid with no results, baiting, hopeless but expensive drain surveys) Pestology stand out for their professionalism and the fact they offer a one-stop operation combining surveys and structural work. Really can’t speak more highly of the company and the teams that came to the house
No more rats 🙂
We contacted Pestology based on the reviews we read online. We had tried so many things to get rid of the creatures in our loft. The situation was getting so bad we even considered moving house. The guys were excellent from the beginning to the end. They do a review up front and provide you with a comprehensive report of what of what can be done to resolve it. The guys then got to work as soon as we gave the go ahead. Everything is great. No more problem. These guys are about prevention as well as cure. Great job guys thanks for getting us back to normal.
Resolution of rats entering our property
We contacted Pestology to resolve an issue with rodents entering our home. We heard scratching noises and scurrying in our cavity walls and in our loft. We initially hired another company whose only tactic was to lay bait and traps and rat proof the inside of the house so the rats could not enter the inside of our house but they never identified how the rodents were getting in. This led to the problem continuing for approx. 9 – 10 weeks and 3 rats dying in the cavity walls of our property due to the poison leading to a terrible smell in the house for 6 – 7 weeks and an infestation of flies in our kitchen and garage from the dead rats. We then decided to contact Pestology and they came and did a full survey of our house including a CCTV survey of all our drains. They immediately identified the issue which was that the rats were entering our house via a redundant pipe from the sewers and another internal pipe, which had a small crack, and led to our ensuite. They then resolved the issue by capping off the redundant pipe and adding a double serrated stainless stell valve to the other pipe. This immediately resolved all the issues and we have had no further issues since then.
I would highly recommend Pestology as they do a full survey of the house and a CCTV survey to identify where the rats are entering the home as opposed to just laying bait and guessing. The service they provide is second to none
really amazing and very efficient