We have struggled with rats in cavity walls for several years. This is our second call-out as we live in a terraced house and just doing the work on our house alone did not solve the issue. Krzysztof Tryba did a second thorough survey and revealed that some roof proofing had not been finished to the required standard. This has been actioned at no further cost. We have now had rat flaps installed in all three manholes of our terrace and the whole lower roofline proofed. Rafal did a fantastic job despite the atrocious weather. The one thing I would recommend to the company is to think about worker safety a bit more. I think jobs should be done in pairs as it often involves working at height and I slippery conditions. Time will tell whether we have got rid of the rodents altogether.
Jane & Bill